Mako Roofing & Restoration

Privacy Policy

Effective Date: August 10, 2021

Mako Roofing & Restoration respects your privacy and is committed to protecting the personal information you provide when you visit our website, submit a form, call us, email us, or otherwise interact with us online.

1. Information We Collect

When you contact us or request roofing services, we may collect information such as your name, phone number, email address, property address, service address, roof details, photos or notes you provide, and information related to your service request.

2. How We Use Your Information

We use your information to respond to inquiries, provide roofing quotes, schedule inspections or site visits, communicate about requested services, document roof conditions, improve customer service, and operate our website and business.

3. Calls, Text Messages, and Email

By submitting a form or contacting us, you agree that Mako Roofing & Restoration may contact you by phone call, text/SMS, and email about your inquiry or requested service. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for help.

If you separately agree to receive marketing communications, we may send occasional marketing calls, texts/SMS, or emails. Consent to marketing communications is not required to purchase services.

4. No Sale of Personal Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not share mobile opt-in or SMS consent information with third parties for marketing.

5. Third-Party Services

We may use trusted service providers, including customer relationship management tools such as JobNimbus, form handlers, website hosting providers, analytics tools, and communication platforms to manage customer information and business communications. These providers are expected to protect your information and use it only for services provided to Mako Roofing & Restoration.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Cookies and Analytics

Our website may use cookies or basic analytics tools to understand website traffic, improve performance, and improve the user experience. Analytics data may include browser, device, and usage information.

8. Children’s Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

9. Your Choices

You may contact us to access, update, or request deletion of your personal information. You may opt out of SMS messages by replying STOP and may opt out of marketing emails using the unsubscribe instructions provided in those emails.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact Us

Mako Roofing & Restoration
9100 Conroy Windermere Rd Suite 200
Windermere, FL 34786
(407) 801-4477
jason@makorandr.com